As much as many of us hate to admit it, auto repair is a complicated process. Modern vehicles are far more complex than those from even a decade ago, so most drivers have to rely on a good auto repair shop to keep their vehicles running. Unfortunately, just about everyone has a horror story about being somehow cheated by a mechanic. Either they were overcharged, or the service itself was sub-par and only led to future repairs down the road.
You will need to have your vehicle serviced sooner or later, and it should be by someone you can trust. With that being said, here are just a few questions you should be asking any mechanic who works on your vehicle.
1. Can You Show Me the Problem?
Making unnecessary repairs that supposedly need to be completed for the driver’s own safety is a common scam, but it is one that can be avoided. All you need to do is ask the mechanic to show you the problem. Even if the problem has to do with a vehicle’s electronics and cannot be seen, this is still one question that you should never hesitate to ask.
2. What Happens if the Problem Isn’t Fixed?
Most vehicles that are brought into a shop have multiple issues that need to be addressed. Some of these are crucial and will affect a car’s ability to run safely, while others only amount to a minor inconvenience. If you have a problem that won’t affect your ability to get from point A to point B right now, you can fix it later and focus on more pressing matters. Some mechanics will treat every minor issue as catastrophic to get you to spend the money on repairs right then and there, so be sure to ask for specific information.
3. Can You Tell Me How You Fixed the Problem?
You might not understand exactly how a repair shop fixed your car, but this is still a question you should ask. If nothing else, it helps to build a rapport between yourself and the mechanics at the shop and ensure that you will receive good service in the future. You might even be able to learn something about your vehicle in the process. You probably won’t learn enough to make major repairs yourself, but it will certainly help keep your car running safely.
These are just a few of the many questions you can ask when you bring your car in to be serviced. A good auto repair shop will work closely with you and tell you anything you need to know, so don’t be afraid to ask. This is your vehicle being repaired, and you deserve the best service possible.